Privacy Policy

This Privacy Policy explains how Blue Chip Signals LLC collects, uses, stores, discloses, and safeguards information when you interact with our Services at https://bluechipsignals.online, including our website, member dashboard, onboarding flow, support workflows, trade planner, trading journal, signal history, Telegram access process, scheduling flows, and billing workflows. The Services are currently intended for users located in the United States. If you do not agree with this policy, please discontinue use immediately.

Information we collect falls into categories that include information you voluntarily provide, information generated by your account activity, information collected through third-party services, and information automatically collected when you use the platform.

• Identity and contact details such as name, email address, phone number, account identifiers, authentication details, and support contact information submitted through registration, onboarding, account updates, demos, scheduling requests, or support inquiries.
• Account and membership data such as subscription status, plan type, entitlement records, selected ticker/channel, Telegram channel access state, setup completion status, support history, staff/admin actions, and account security events.
• Payment and fulfillment records such as Stripe customer identifiers, checkout session identifiers, payment status, product metadata, promotion/coupon metadata, billing email, billing name, fulfillment status, and related audit logs. We do not store full payment card numbers on our Supabase systems.
• Trading preferences and onboarding data such as trading experience, primary interests, selected signal channel, platform preferences, and similar information used to configure your account experience.
• Trade planner and trading journal data such as tickers, trade type, direction, entry and exit prices, target and stop levels, strike price, expiration date, contract/share quantities, account-size inputs, risk percentages, outcomes, notes, thesis, entry/exit reasons, P&L, analytics, timestamps, and related user-generated records.
• Support and communication data such as contact form submissions, emails, message content, notes, call preferences, member records, calendar events, support mailbox metadata, email templates, and email thread metadata.
• Scheduling metadata and related details supplied through Calendly or similar platforms when you book demos or consultations. Scheduling information may also be relayed to email systems and internal administrative records.
• Usage, device, and security information about how you navigate the Services, including device identifiers, browser type and version, IP address, pages visited, timestamps, browser storage values, session state, log data, and signals used for security monitoring or abuse prevention.

• To create, authenticate, administer, secure, and support your account.
• To provision paid access, verify entitlements, deliver Telegram channel access, and maintain subscription, cancellation, renewal, and refund records.
• To operate the dashboard, signal history, trade planner, trading journal, educational guides, support, account, and administrative features.
• To respond to inquiries, schedule consultations, send transactional communications, provide customer support, and maintain operational records.
• To personalize your experience, apply your selected ticker/channel, preserve planner/journal entries, and maintain account preferences.
• To process payments, reconcile fulfillment, investigate disputes, detect fraud, enforce agreements, and comply with legal, tax, security, accounting, and regulatory obligations.
• To operate analytics, security monitoring, product development, quality assurance, troubleshooting, and abuse-prevention processes.

We rely on select vendors and platforms to deliver portions of the Services. These include Supabase for authentication, database, edge functions, member state, entitlements, and application data; Stripe for payment processing and payment-related records; Telegram for signal-channel delivery and community access; Calendly for demo and appointment scheduling; Formspree for contact form submissions; Gmail and related email/SMTP systems for support, appointment, and transactional communications; and content delivery, social, trust, analytics, and infrastructure providers such as CDN, Font Awesome, Trustpilot, SaaS Browser, and social platforms linked from our site.

Those providers process your information in accordance with their own terms and privacy statements. We encourage you to review those disclosures. Blue Chip Signals uses commercially reasonable efforts to rely on providers that are appropriate for the nature of the Services, but we do not control all third-party platforms, including Telegram, Stripe, Calendly, Gmail, Formspree, or social networks.

We do not sell your personal information for money. We do not store full payment card numbers on our Supabase systems. We do not internally store Telegram usernames unless you separately provide that information to us through support, email, or another communication channel.

We may use cookies, local storage, session storage, log files, pixels, and similar technologies to authenticate users, remember session preferences, preserve user experience state, migrate local journal or planner data into Supabase, understand usage patterns, improve performance, and detect abuse. Browser storage may include session indicators, user email indicators, post-setup state, planner/journal fallback records, and Supabase authentication state. Most browsers allow you to block or delete cookies and local storage; however, doing so may impair login, dashboard, trade planner, trading journal, and member-access functionality.

We implement commercially reasonable technical and organizational safeguards designed to protect your information against unauthorized access, disclosure, alteration, or destruction. Safeguards may include encrypted transmission, Supabase row-level security controls, access-limited administrative workflows, authentication checks, audit records, and vendor security controls. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials, Telegram access, devices, browser sessions, and email account.

We retain information for as long as we determine it is reasonably necessary to provide the Services, administer accounts, preserve entitlements, maintain support history, operate security controls, comply with legal/tax/accounting obligations, resolve disputes, investigate abuse, defend claims, enforce agreements, and maintain business records. Payment, tax, refund, chargeback, security, operational, legal, email, support, and audit records may be retained even after account access is disabled. We may retain aggregated or de-identified data for analytical purposes indefinitely.

• You may request access to, correction of, or review of your personal information by contacting support@bluechipsignals.online.
• You may request that we disable account access or remove certain account/app data where feasible or legally required. We do not broadly promise deletion of all records, and we may retain payment, security, legal, operational, support, email, and business records as described above.
• You may opt out of non-essential marketing communications by using unsubscribe mechanisms provided in those messages or by notifying us directly. Transactional, legal, account, security, support, and billing communications may continue.
• California residents may have additional rights under applicable California privacy laws, including the right to know, correct, delete where required, and opt out of certain sales or sharing of personal information. To submit a request, contact us with "California Privacy Rights Request" in your message.

The Services are not directed to children under thirteen (13) years of age, and we do not knowingly collect personal information from children. If we become aware that a child has provided information without parental consent, we will delete it promptly. If you believe your child has submitted information to us, please contact us immediately.

Our Services are operated from the United States and are currently intended for United States users. If you access the Services from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions where we or our service providers operate. By using the Services, you consent to such transfer and processing, which may be subject to laws different from those in your jurisdiction.

In the event that Blue Chip Signals LLC undergoes a merger, acquisition, sale of assets, or insolvency proceeding, personal information held by us may be transferred to the acquiring entity as part of that transaction. Should such a transfer occur, we will take reasonable steps to ensure the receiving party is bound by the terms of this Privacy Policy, and that your information continues to be handled in a manner consistent with it. By continuing to use our Services, you acknowledge and consent to the possibility of such transfers.

We may revise this Privacy Policy periodically to reflect changes in our practices or for legal, operational, or regulatory reasons. Material updates will be reflected in the effective date shown at the top of this page. We may also notify registered users of significant changes via email. Continued use of the Services after the updated policy takes effect constitutes your acceptance of the revised terms.

For privacy-related inquiries, data requests, or compliance questions, contact Blue Chip Signals LLC at support@bluechipsignals.online.